Privacy Policy | Branch Out Tree Care

Introduction

Branch Out Tree Care ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

We collect information you provide directly to us, including:

Contact information (name, email address, phone number)
Property address and location information
Photos and images of your property and trees
Description of tree service needs
Scheduling preferences
Any other information you choose to provide

How We Use Your Information

We use the information we collect to:

Provide quotes and estimates for tree services
Communicate with you about your service requests
Schedule and coordinate tree service work
Improve our website and services
Send you marketing communications (with your consent)
Comply with legal obligations

Important: Sharing of Information with Service Providers

By using our services, you understand and agree that:

Your information may be shared with third-party tree service vendors and certified arborists. We work with a network of qualified professionals to ensure your tree care needs are met. Your contact information, property details, photos, and service requirements may be shared with these partners so that work can be sub-contracted to the most appropriate service provider for your specific needs.
The actual tree service work may not be performed directly by Branch Out Tree Care. We operate as a service coordinator and may connect you with independent contractors, certified arborists, or other tree service companies who will perform the actual work. These service providers are selected based on their qualifications, availability, and suitability for your specific project.

Information Sharing

In addition to sharing with service providers as described above, we may share your information with:

Service providers who assist with our business operations (e.g., email services, payment processing)
Professional advisors such as lawyers and accountants
Government authorities when required by law
Other parties with your consent

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities. This includes information collected through Google Analytics and Google Ads for advertising and website optimization purposes. You can control cookies through your browser settings.

Google Advertising

We use Google Ads and related Google services for advertising purposes. Google may use cookies to serve ads based on your prior visits to our website. You can opt out of personalized advertising by visiting Google Ads Settings.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

The right to access your personal information
The right to correct inaccurate information
The right to delete your personal information
The right to opt out of marketing communications

Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: info@branchouttree.net